1. What cookies are
Cookies and similar technologies are small files or identifiers stored in a browser or device for operation, security, preferences, measurement or support.
2. Categories
Necessary technologies support basic operation and security. Analytics technologies help us understand navigation and improve the site. The functional category is retained in existing preferences, but no scripts currently use it and it does not control the external WhatsApp link.
3. Current inventory
The site may use local consent storage, Cloudflare Turnstile for form protection, Microsoft Clarity when analytics consent is granted and Vercel infrastructure logs. The support button opens an external wa.me link only when clicked, without loading a WhatsApp widget, script or cookies on this page. You can edit the pre-filled message before confirming its delivery in WhatsApp.
4. Consent
Optional analytics are disabled until you provide consent. Necessary technologies remain active because they are required for core security and operation. The external WhatsApp link remains available regardless of your cookie preferences.
5. Managing preferences
You can change preferences using the cookie management control in the footer or your browser settings.
6. Third parties
Providers such as Cloudflare, Microsoft and Vercel may process technical data under their own policies and may operate internationally. When you click the support button and access WhatsApp through wa.me, that platform’s own privacy and cookie policies apply.
7. Updates
We may update this policy when technologies, law or our operation changes.
8. Contact
For questions, contact suporte@tellegroup.com.